Shipping policy

SHIPPING POLICY

We currently ship within Switzerland only.

Processing Time

Orders usually processed within 1-3 business days after payment has been received.

Shipping Time

Delivery within Switzerland generally takes 2-5 business days.

Shipping Costs

Shipping costs are calculated and displayed at checkout before the order is completed.

Order Tracking

Where available, tracking information will be provided after dispatch. 

Damaged Shipments

If your order arrives damaged, please contact us within 24 hours of delivery at info@perlaaurea.ch and include photographs of the damaged package and product. 

Contact

If you have any questions regarding shipping, please contact us at info@perlaaurea.ch